Return & Refund Policy

Hassle-Free Returns & Exchanges at Smarttechshopping.com

At Smarttechshopping.com, we want you to be completely satisfied with your smart tech purchases. If for any reason you need to return or exchange an item, we've made the process simple and straightforward.

Eligibility for Returns & Exchanges:

  • You can return or exchange most new, unopened items sold by Smarttechshopping.com within 30 days of delivery.
  • Some exceptions may apply, such as clearance items or products with opened packaging (due to hygiene or functionality reasons). These exceptions will be clearly marked on the product page.
  • All returned or exchanged items must be in original condition, with all tags and packaging intact.

How to Initiate a Return or Exchange:

  1. Contact our customer service team by email at smarttechshopping1@gmail.com within 30 days of receiving your order.
  2. In your email, please specify your order number, the item(s) you wish to return or exchange, and the reason for your request.
  3. Our customer service team will review your request and provide you with a return authorization (RA) number and instructions on how to return the item(s).

Return Shipping Costs:

  • You are responsible for covering the return shipping costs unless the return is due to a manufacturer defect or an error on our part.
  • We recommend using a trackable shipping method for your returned items.

Exchanges:

  • If you wish to exchange an item for a different size, color, or model, please follow the return process outlined above. Once we receive your returned item and verify its condition, we will process your exchange and ship the new item to you.
  • Any price difference between the originally purchased item and the exchanged item will be charged or refunded accordingly.

Refunds:

    • Once we receive your returned item and verify its condition, we will process your refund within 5 business days.
  • Refunds will be issued to the original payment method used for the purchase.

Contact Us for Assistance:

If you have any questions about our return and exchange policy, or if you require assistance with the return process, please don't hesitate to contact our customer service team. We're here to help!

Here are some ways to reach us:

  • Email: Smarttechshopping1@gmail.com
  • Phone: 732-298-1942

Shop with Confidence at Smarttechshopping.com!

We are committed to providing you with a positive shopping experience. Our transparent return and exchange policy allows you to shop with confidence, knowing you can easily return or exchange any eligible item.